We partner with Printful to fulfill your orders.
👉 All returns and exchanges follow Printful’s guidelines, which you can review here.
We accept returns or exchanges for defective, damaged, or misprinted items.
If you experience any issues, please contact us at newyorkwala@gmail.com within 14 days of delivery with your order number and photos of the item.
Please note: As our products are made to order, we do not accept returns for buyer’s remorse (wrong size, color change, etc.).
Once approved, we’ll provide instructions for returning your item or issuing a replacement.
